Support

Help with the AG Solutions apps

Write to support@agsolutionsone.com and a person at AG Solutions will read it.

What to include

• Which app you were in: Landed Cost Studio, Mass Upload PO Automation, Cost Estimator or PalletCount.
• What you were doing, what you expected, and what happened instead.
• The email address you sign in with, so we can find your account.
• A screenshot, if it helps. Leave out patient information and anything else personal that is not needed to show the problem.

From inside an app

The Help button in each app sends your note to us together with the page you were on, the app version and your browser type, so we can see what you saw. The privacy notice lists exactly what it includes.

Signing in and access

• Forgot your password. Use the reset link on the sign-in page.
• You can sign in but cannot open an app. Access to each app is set by your company's administrator. Ask them first, and write to us if they cannot sort it out.

Your account and your data

To see, correct or delete the personal information we hold about you, write to privacy@agsolutionsone.com. The steps for deleting an account are on the delete account page.

Other questions

For consulting or a new app, use the contact form on the website.